Service Delivery Coordinator
SERVICE DELIVERY COORDINATOR
Salary £23,968 - £27,168 per annum
Janet is the company responsible for the operation and development of Janet, the UK's research and education network, and its associated services. Janet is one of the world's leading research and education networks and has been developed over 25 years to ensure that its users' networking requirements are not only met but are also enhanced through a programme of leading-edge developments and services.
Pleasantly situated in rural Oxfordshire, Janet offers a friendly, hard-working environment with a good team spirit.
ABOUT THE JOB
Working in the Connections Management Group, the main function of the post is to handle orders from existing customers and new customers requiring Janet connections and work with circuit suppliers to ensure that the installation is completed on time and within budget. The post holder will also be required to issue customer contracts and place contracts with suppliers. Working with the Service Delivery Manager the post holder will also provide monthly reporting data.
You must have a good general standard of education at degree level or equivalent in a relevant discipline and/or proven experience of working in a service environment. An understanding of the basic components required for setting-up a data network is also necessary. With good written and verbal communications skills, and a good telephone manner you should also have the ability to translate and communicate technical information so that it can be clearly understood by customers and colleagues.
You should be methodical and well-organised, and have the ability to work both independently and as part of a team.
This post is a full-time, permanent position.
- Attractive pension scheme
- Generous holiday entitlement
- Subsidised gym membership
- Good training and personal development opportunities
For further information about Janet see website: ja.net
To apply for this position please visit website: ja.net/about-janet/job-vacancies or you can request a copy of the job description and application form by emailing Human Resources.
Completed applications should be received by 12 noon on Friday 22 February 2013
Please quote reference VN 394
Please note that applications must be made on the company's application form and submitted by email only.
CVs should not be submitted.
NO AGENCIES PLEASE
Janet welcomes applications from all sections of the community.
Job Type : Permanent
Location : Oxfordshire
Salary : £23,968 - £27,168pa
Date Advertised : 07 Feb 2013
Sorry, this position is no longer available.
Don't miss out again. Sign up for Jobs-by-Email and get the latest jobs direct to your inbox.