Salary £24,619 to £27,906 per annum Oxfordshire
Janet manages the operation and development of the Janet network, on behalf of Jisc, the UK's expert on digital technology for education and research. Janet is part of Jisc Collections and Janet Limited, a Jisc company.
Janet is the UK's research and education network (NREN) providing a very high capacity backbone to universities and research institutions throughout the UK, and connecting these institutions to each other and other NRENs across the world. Over 18 million end-users are currently served by the Janet network.
About the job
Working within the Connections Management Group the main function of the post holder is to handle requests from existing customers and new customers requiring Janet connections; then analyse their requirements and work with colleagues to identify the best technical solution, as well as obtaining quotes from circuit suppliers and applying the correct tariff before sending the details to the customer.
You must have a good general standard of education at degree level or equivalent in a relevant discipline and/or proven experience of working in a service environment. An understanding of the basic components required for setting-up a data network would also be an advantage. With good written and verbal communication skills, and a good telephone manner you should also have the ability to translate and communicate technical information so that it can be clearly understood by customers and colleagues.
You should be methodical and well-organised, and have the ability to work both independently and as part of a team.
This post is a full-time, permanent position.
Attractive pension scheme - Generous holiday entitlement - Subsidised gym membership - Good training and personal development opportunities
For further information about Janet see Website ja.net
To apply for this position please visit: website ja.net/about-janet/job-vacancies or you can request a copy of the job description and application form by emailing Human Resources and Apply Now.
Completed application should be received by 12 noon on Friday 13 June 2013.
Please quote reference VN431
Please note that applications must be made on the company's application form and submitted by email only. CVs should not be submitted.
NO AGENCIES PLEASE
Janet welcomes applications from all sections of the community.
Job Type : Permanent
Location : Oxfordshire
Salary : £24,619 to £27,906
Date Advertised : 29 May 2014
Sorry, this position is no longer available.
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